Tech support

Recently, we received a couple of used laptops. They already had Windows 2000 installed on them, but the loser, er, I mean, "nice" person who gave us the computers did not know any of the username/password combinations to gain access to the computers. Not even the administrator’s password. Without that knowledge, these machines were little more than rechargeable doorstops, with 12-inch monitors.

Fortunately, the Internet has everything we need to know about resetting Windows passwords. This site provides, basically, an image of a bootable Unix floppy that can access the laptop's hard drive. It comes with an easy to use and very well documented program that did just what it promised: allowed us to restore (well actually, reset) the passwords to all user accounts on the laptop. End result: we have a laptop that works.

There’s nothing you can’t find on the Internet. That’s WILTI.